Freedom Plaza Care Center

From left to right, Kim Seaton, director of case management; Kim Morales, director of medical records; Sandy Lineweaver, dietitian; Frendiha Pennington, admissions coordinator; Jane King, MDS director; Ian Lewis, director of rehab; Helen Moreno, director of social service; Maria Parham, health care services director; and Debbie Skaggs, director of clinical services.

Freedom Plaza Care Center has been recognized as a 2019 Silver-Achievement in Quality Award recipient by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL).

The award is the second of three distinctions possible through the AHCA/NCAL National Quality Award Program, which spotlights providers across the nation that have demonstrated their dedication to improving quality of care for residents and patients in long term and post-acute care.

Based on the core values and criteria of the Baldrige Performance Excellence Program, AHCA/NCAL’s National Quality Award Program, established in 1996, challenges member providers to achieve performance excellence through three progressive levels: Bronze, silver and gold.

At the silver level, members develop and demonstrate effective approaches that help improve organizational performance and health care outcomes.

“As a Silver Quality Award recipient, Freedom Plaza Care Center is well on its way to progress in their quality journey by continuing to achieve better quality results,” said Alana Wolfe, chairwoman of the AHCA/NCAL National Quality Award Board of Overseers. “I commend them for this outstanding achievement.”

As a 2019 recipient of the Silver award, Freedom Plaza Care Center can now advance in further developing comprehensive approaches that meet the criteria required for the Gold-Excellence in Quality Award.

The awards will be presented during AHCA/NCAL’s 70th Convention & Expo in Orlando, Florida, from October 13 through October 16.